Privacy Policy

Here at Funky Sprout we respect your personal information. This privacy policy outlines how we collect and use your data when you visit our site (funkysprout.co.uk) or make a purchase.

1. Use of our Site

When you visit our website, we will automatically collect information such as your web browser, device, IP address and time zone. We also collect information as you browse the site, such as the individual web pages or products viewed, or search terms entered into the website. This information is referred to as ‘device information’.
We may also collect data using the following technologies:

  • Cookies: Cookies are small text files that are used by websites to make a user’s experience more efficient. We use cookies to personalise content, advertisements and to provide social media features and analyse our traffic. We also share information about your use of our site with our trusted social media, advertising and analytics partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services. This website uses various types of cookies. Some cookies are strictly necessary for the operation of the website, which will not work correctly without these cookies. For all other types of cookies, we need your permission. Remember, you can usually clear all cookies stored on your device via the settings of your internet browser.
  • Log Files: Log files track actions occurring on the website, and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
  • Pixels, Tags & Web Beacons: These are all examples of electronic files used to record information about how you browse our website.

2. Purchase Information

If you place an order with us, or begin to initiate the checkout process on our site, we will collect the information you have input such as your payment information, first and last name, email address, shipping and billing addresses and telephone number. We will retain this information unless you ask us to delete it.

We need this information in order to process your order and send it to you or assist you. When you provide us with personal information to initiate a transaction, make a payment, place an order, arrange for a delivery or return a purchase we imply that you consent to our collecting and using it for that specific purpose only.
We will always require you to opt-in to our using your information for any marketing purposes.

3. Mailing List

To join our mailing list, you must expressly opt-in to joining it via one of our sign-up forms or fields. We collect information such as your email address and name. When you sign up for our mailing list, we use your information to send marketing emails such as discounts, promotions, and product news.

We use a trusted third party provider (MailChimp) to deliver our newsletters to you. We generate information and statistics, for example the rate at which our marketing emails are opened and clicked in order to constantly improve the quality of our communications for our subscribers. We will never share our mailing list with third party marketers.
If you have signed up for our marketing newsletter but have changed your mind and wish to opt out, you can do so via the ‘unsubscribe from this list’ link at the bottom of our marketing emails. Alternatively, you can email us at becky@funkysprout.co.uk and we will be happy to unsubscribe you.

4. Payments

Our secure checkout is powered by WooCommerce and Stripe or PayPal technologies (depending on which Gateway you choose when placing your order). We use two trusted and secure payment providers - WooCommerce powered by Stripe and PayPal. We do not store complete credit card information, nor share your payment details with any other third parties.

5. Third Parties

We will never share your personal information with third party marketers. We only share information with third parties as part of providing our products and services, powering the features of our website, or for marketing purposes where this has been consented to.
We work with several trusted and secure third-party providers and applications. For example, we work with WooCommerce who power our online store, PayPal and Stripe who process payments, and MailChimp who deliver our marketing emails for us when you opt in. When we work with a third-party provider or application, we only allow them to collect and use information as necessary to perform the services they provide us.

6. Security

To protect your personal information, we take the reasonable and necessary precautions to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed. Our secure site uses SSL certificates to encrypt content and publish it securely using HTTPS.

7. Links

When you click on links on our store you may be directed away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

8. Age of Consent

By using this site, you represent that you are of at least the age of consent in your state or province of residence, or that you are of the age of majority in your state or province of residence and consent to allow your minor dependents to use this site.

9. Disclosure

We may disclose your personal information if we are required to do so by law.

10. WooCommerce

Our online shop is powered by a customised installation of WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is not, however stored on nor shared with WooCommerce’s servers.

11. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

12. Opt-Out

Remember, if at any time you would like your details removed from our systems, you can request this by emailing becky@funkysprout.co.uk and we will be more than happy to assist you. You can also get in touch with us if you wish to view or amend the information that we hold.

13. Contact Us

For more information about our privacy practices, if you have a question, or if you would like to make a complaint please contact us or email direct at becky@funkysprout.co.uk.

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